Microsoft fails to deliver Android 11 for Surface Duo before the end of 2022

Dorsum in September, Microsoft confirmed to media that it was working on bringing Android 11 to Surface Duo V1 customers before the end of 2022. That news came later the company had already said it planned to ship Android 11 for Surface Duo 1 in the summer of 2022. Unfortunately, as 2022 begins, Microsoft still hasn't delivered this crucial update.

This has left a sour gustation in a lot of Duo users mouths, and rightly and then. Microsoft for whatever reason has somehow managed to trip upward at every hurdle when it comes to supporting the Surface Duo so far. Continue in listen that Surface Duo V1 hasn't received ANY bug fixes since July, likely because resources were shifted over to finalizing the Android 11 update instead.

Leaving Surface Duo V1 without issues fixes for one-half a year is frankly unacceptable given the state that the OS is in with Android x. Surface Duo launched in an incredibly buggy state, and while Microsoft did begin fixing bugs and bug throughout the first one-half of 2022, the Duo is still in as well buggy of a state to be considered acceptable, making the intermission on bug fixes in the summer frankly mind boggling.

That's why we've been holding out hope for the Android xi release, equally information technology's understood that the Android 11 update has lots of fixes and enhancements that will bring the Duo 1 up to par with the Surface Duo 2 in regard to stability and features (where appropriate.) And then Android 11 non aircraft in 2022 on Duo V1 has left Duo customers without any real improvements since the device launched 15 months agone.

I've said this before, but Microsoft is the trouble with Surface Duo. If the Surface Duo was a Samsung, Google, or Apple product, you lot can bet that those companies would accept washed everything in their power to gear up upwardly the product within the first few months of it existence on the marketplace. They would accept been responsive nearly issues, and would've kept its customers assured that improvements and fixes were on the way.

Meanwhile, here in the Microsoft earth, I had to attain out to Microsoft to get an update on whether Android xi would nevertheless be arriving earlier the end of 2022, and the company took a literal calendar week to reply, coming dorsum without annotate, which was rather useless. It's a joke, it's unacceptable, and I tin can't believe Microsoft has the audacity to act similar this given its terrible track record with phones in general.

Microsoft should have taken my reaching out for annotate every bit an opportunity to be transparent with customers and ostend that the update wouldn't be arriving earlier the terminate of 2022, and then provide a new ETA or peradventure fifty-fifty a short explanation as to why it would be belatedly. That would have been good enough. Delays happen, simply permit u.s.a. know beforehand so we're not left disappointed.

I dear Surface Duo as a concept. I love the hardware, I love the uniqueness of the form factor, and I truly believe dual-screen is a viable selection for enhancing productivity on a mobile device. Just Microsoft keeps making it harder and harder to recommend this product to people. I don't know how Microsoft thinks it's going to plough Surface Duo into a growth production if it keeps treating its existing customers like this.

Microsoft is going to be the sole reason this product ultimately fails if it doesn't showtime taking Surface Duo more seriously. Surface Duo two launched in a much ameliorate state, which hopefully ways that a Surface Duo 3 will exist even better out of the gate whenever that launches. Just now Microsoft needs to prove to its existing customers that information technology'southward going to properly support Duo V1 and V2 with new features, bug fixes, and improvements on a regular basis throughout 2022.

Luckily, the wait for Android 11 on Duo 1 is near over. My sources say the Android xi update for Surface Duo is in fact done and should begin rolling out once the update has been certified by Google and AT&T. Hopefully that will happen in the next couple of weeks.

Additionally, my sources say work on bringing the next major Android release to Duo has already begun. I hear Microsoft has decided to skip Android 12 and jump direct to Android 12L for Duo instead. This is actually really good news, equally 12L has a number of improvements that will benefit the Duo form gene in significant ways. I'k nevertheless to hear when 12L volition drib for Surface Duo one/2, just I do know the company wants to get information technology out much faster than information technology did Android xi.

I'thousand holding out hope that 2022 is going to be a better year for Duo users than 2022 was. I promise to see more updates, more new features, and more than bug fixes on a regular footing. I think it's the to the lowest degree Microsoft tin do for its customers.

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Source: https://www.windowscentral.com/microsoft-fails-deliver-android-11-surface-duo-end-2021

Posted by: mazzolasubal1958.blogspot.com

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